Having taken delivery of a new car 31/05/23, I have still NOT had a handover, an explanation of controls or the correct hand book to try and muddle my way through on my own.I had been promised a new one would be posted to me by the sales manager but this has still not arrived. I called the sales controller and explained I had'nt recieved one yet. I was then given a load of flannel/sale BS that "Since Covid Toyota don't supply hard copies it's a download only". Well it's funny that I have bought 2 new Toyota cars since Covid and both have had hard copies.The one star reviews will contine until all outstanding isses have been completed to my satisfaction.And by the way, no one from head office has contacted me despite the rather nice corporate response suggesting this will be the process.
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