We visited the Rayleigh branch and had a pleasant experience. We chose a car to purchase and thought that we had done a deal, our part ex and £8k cash. We left it 24 hours and had a test drive and agreed to purchase the car at which point the salesman told us that the car was now 25% (£4000) more expensive. He then tried to talk us into taking to take finance. When we refused he denied the offer of the previous day had been made. What infuriated us even more was that by chance we were looking at the website and found that the car was now over £1000 cheaper. When we brought this to the attention of the salesman he told us that it was a sale price that 'mustve started early'. He then again tried us to take finance and we refused. He offered us a different car 3 years older, different shape and different engine. At this point we politely said no and left.
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