Cambridge branchBad experience booked for a recall and service plus MOT. Although they said they rang the previous evening to say they did not have the recall part we have no record of that call. Was informed no MOT as could not replace back brakes. This is a huge dealership and they have no brakes? Would have been better to have been told the problems ahead so we could have cancelled and not wasted a day and a drive from London. Our previous experience was good - what has happened?
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