sthelenswindows.com

4.2
4.2 Based on 93 reviews

St Helens Windows established in 1991 building from very modest beginnings, growing into one of the longest running home improvement companies in the North West. Our continued success has come from developing relationships with our customers and suppli.....

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MllLilou90
Poor communication

We have previously used this company for window replacements and although there were problems, they had responded rapidly to fix them. So when we looked to having an extension and orangery we looked to them first. For a number of reasons the contract didn't go ahead and we eventually got most of our deposit back. My main issue however was the poor communication. I felt I was constantly emailing or ringing without response. At one point suspected my email address had been blocked. I am actually still awaiting a letter with details of the breakdown as promised back in October but refuse to chase them anymore.

3
Date of experience: Oct 14, 2024

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Business Details

  • St Helens Windows established in 1991 building from very modest beginnings, growing into one of the longest running home improvement companies in the North West.

    Our continued success has come from developing relationships with our customers and suppli...

  • language https://sthelenswindows.com

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