sthelenswindows.com

4.2
4.2 Based on 93 reviews

St Helens Windows established in 1991 building from very modest beginnings, growing into one of the longest running home improvement companies in the North West. Our continued success has come from developing relationships with our customers and suppli.....

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Average Rating

4.2

/
5

93 Reviews

5 Star
75%
4 Star
3%
3 Star
2%
2 Star
0%
1 Star
19%

All Reviews

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Review Time

mark Bridge
We shopped around for door prices and was told to talk to st helens windows and doors the sales rep

We shopped around for door prices and was told to talk to st helens windows and doors the sales rep was really good explained everything answered all our questions and explained really well really nice guy we had front and back door front door was moved out aswell all done in lrss then a day and all cleaned up nice guy who fitted them really good job and prices great would really recomend all over job excellent

5
Date of experience: Mar 14, 2026
Andrew
Quality products & great service

We had been thinking of having bay windows & doors replaced for a while but were unsure which company to use. We were recommended St Helens windows by a friend & arranged a chat to see if we felt confident in them. We were impressed by Alan who came to see us & he suggested a visit to the factory to meet the owner who gave us a tour of the manufacturing plant. We were very impressed. There was no pressure selling at all and we were given the advice that we sought and needed. The price was very competitive and a date for installation was agreed. The 2 men that installed the windows and doors turned up on time and worked neatly despite some bad weather. The job was completed on time.The windows and doors are great quality and we are very pleased.

5
Date of experience: Jan 26, 2026
mark Bridge
We shopped around for door prices and…

We shopped around for door prices and was told to talk to st helens windows and doors the sales rep was really good explained everything answered all our questions and explained really well really nice guy we had front and back door front door was moved out aswell all done in lrss then a day and all cleaned up nice guy who fitted them really good job and prices great would really recomend all over job excellent

5
Date of experience: Jan 22, 2026
Mr Forshaw
Absolutely worst ever

Absolutely worst ever, doors cracked, not secured properly, massive gaps just a joke

1
Date of experience: Sep 05, 2025
0oBlackShadowo0
Beautiful custom built Porch and roof extension

I have just had a new Porch and roof extension made by St Helens Windows, which I am extremely pleased with , it has been installed to a very high standard , it has also transformed the look of my home giving it a modern aesthetically pleasing lookGary/Steve and all men who worked on the porch etc even in the cold month of January through to February 2025 did so in a cheerful professional manner and were respectful, polite , on time and tidied up after themselves all I can say is they are an excellent team , I would highly recommend them all hence the 5 stars and a big Thank You to you all

5
Date of experience: Jan 14, 2025
Bradley Patterson
Excellent service from start to finish…

Excellent service from start to finish 👏 fitters worked so hard and we're really friendly - great value- highly recommend 👍

5
Date of experience: Nov 30, 2024
MllLilou90
Poor communication

We have previously used this company for window replacements and although there were problems, they had responded rapidly to fix them. So when we looked to having an extension and orangery we looked to them first. For a number of reasons the contract didn't go ahead and we eventually got most of our deposit back. My main issue however was the poor communication. I felt I was constantly emailing or ringing without response. At one point suspected my email address had been blocked. I am actually still awaiting a letter with details of the breakdown as promised back in October but refuse to chase them anymore.

3
Date of experience: Oct 14, 2024
Bertram
Windows/doors

This is the second time I’ve used this company, they did a great job on my first house so didn’t want to go anywhere else for our new house. Ben and the team were Brilliant every step of the way, really helpful and one of the best price wise. Would definitely recommend to friends and family.

5
Date of experience: Jul 15, 2024
MastervichoXD17
New extension

I contacted St.Helens windows to covert my old conservatory into a more modern looking extension & I am overwhelmed with the results. It looks amazing and has totally transformed the area into a kitchen / garden room.Everyone I came into contact with from the company was very professional and the workmanship is excellent.We also had new windows fitted throughout.I would definitely recommend using St. Helens windows for work are your home.

5
Date of experience: Jul 06, 2024
Good Quality Product Let Down by Customer Service

Good quality product and fitting of windows alone was good. But issues with marked pvc sill covers, scratched glass & opening window alignment issues. Also fitters seemed to forget that they are in somebody elses home with floors scratched. Customer service approach is quite dismissive when you try and complain. All issues were resolved but not a great customer experience.18/06 it's a shame that this company is only quick to respond to a 3 star review and not to an email documenting issues experienced at installation. We had to chase for answers which makes the experience unnecessarily stressful. Especially when there seems a reluctance to commit any intent to resolve issues in writing.I acknowledge that we did not mention the floor but given the dismissive customer service, I doubt it would have been resolved.

3
Date of experience: Jun 07, 2024

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Business Details

  • St Helens Windows established in 1991 building from very modest beginnings, growing into one of the longest running home improvement companies in the North West.

    Our continued success has come from developing relationships with our customers and suppli...

  • language https://sthelenswindows.com

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