Good quality product and fitting of windows alone was good. But issues with marked pvc sill covers, scratched glass & opening window alignment issues. Also fitters seemed to forget that they are in somebody elses home with floors scratched. Customer service approach is quite dismissive when you try and complain. All issues were resolved but not a great customer experience.18/06 it's a shame that this company is only quick to respond to a 3 star review and not to an email documenting issues experienced at installation. We had to chase for answers which makes the experience unnecessarily stressful. Especially when there seems a reluctance to commit any intent to resolve issues in writing.I acknowledge that we did not mention the floor but given the dismissive customer service, I doubt it would have been resolved.
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St Helens Windows established in 1991 building from very modest beginnings, growing into one of the longest running home improvement companies in the North West.
Our continued success has come from developing relationships with our customers and suppli...
