They have taken our money, without permission, during a dispute about the faulty door. They will not give money back and have ceased communication. The door is scratched, chipped, loose trims and DOESNT SHUT PROPERLY. It has either not been made to the right measurements or the fitter (who has been out three times) has damaged it beyond repair so now its skewed and doesnt sit flush or close shut without giving it a big shove. We are in despair. Update: After taking the money and ignoring us for over two weeks, the business saw this review and phoned me 5 times in one day, 4 times back to back, they threatened legal action if I did not take review down. Be aware that few negative reviews might be due to people being intimidated into taking review down, I refused to take review down. A paralegal company got in touch, as this was not legal action I have not removed the review.
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St Helens Windows established in 1991 building from very modest beginnings, growing into one of the longest running home improvement companies in the North West.
Our continued success has come from developing relationships with our customers and suppli...
