My experience of St Helens Windows has been very unsatisfactory. New guttering at my home on Fri 5th/Sat 6th September 2019 which was left half done. Workmen promised to return Monday but did not show so after ringing the company, another fitter attended to complete the work. Leaks were soon apparent. Since that time, contact by phone on numerous occasions, before and after lockdown were effectively ignored. Eventually a fitter attended on 1st July and confirmed that the work would mostly have to be redone as there were not enough brackets in place and a section had bowed, necessitating replacement of half of the guttering. Despite this no one from the firm gave me a date when the work required would be done. I eventually had to resort to a threat of action via the Small Claims Court and once I’d done that, amazingly, the necessary work was satisfactorily completed on Fri 10th July! Over eight months from start to finish for something which took less than 4 hours to fix! So unnecessary and I have to say inexplicable as to why I was inconvenienced like that! I know things have been tough but that’s no excuse!!
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St Helens Windows established in 1991 building from very modest beginnings, growing into one of the longest running home improvement companies in the North West.
Our continued success has come from developing relationships with our customers and suppli...
