I receive pack of black pen. Two if Them wasn't Working well after only two drawing. I sens an email and realy quickly I receive a response from Zoe. She gave me aimé advice since the marquer are water based. Even after Truong hier advice the pen wasn't Working. I sens hier a picture and right away she ordered me two knew set of pen for free. I never expérience such a good custumer service from an online compagnie. Realy appreciate my experience!!!! Thanks again Zoe!
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