I am writing to express my disappointment regarding the timeline of my recent order placed on 1st Feb. Although I received the DHL tracking number on 2nd Feb, it took an additional five days with no updates until I reached out to your platform.
I opted for the faster courier service to ensure I would receive my sneakers as quickly as possible, expecting delivery by 4th Feb. However, the revised delivery date is now 9th Feb. This delay has caused significant inconvenience, and I feel let down by the service.
Given these circumstances, I would appreciate a coupon or some form of compensation for the time lost due to this delay.
Thank you for your attention to this matter. I look forward to your prompt response.
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