Parts missing from the Tripp Trapp chair. Customer service are hard to get hold of, you cannot call them and it’s all done via emails. Been trying for over a week to get the parts posted to me. For a product that costs a lot of money I would have expected customer service to be top tier. Update : Still not received the missing parts and it’s been nearly 3 weeksUpdate 2 : 14th July and still not received parts, Stokke have apparently sent the parts out again.Update 3 : received parts 18th July - so took nearly a month to resolve a very small issue
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Stokke® is a Norwegian success story. Established in Ålesund in 1932, Stokke® today exclusively devotes itself to developing products for babies and young children, all designed in the best interest of the child. Tripp Trapp®, our iconic highchair since 1972, is the most important product. From this core we have expanded our portfolio and now offer the most complete range of premium baby products globally.
Our unique and innovative solutions are sold worldwide. Stokke® is focused on long-term growth, based on a strong, sustainable brand. Located in Ålesund and Oslo, with offices in Europe, US and Asia, we can also offer a truly international work environment.
To reach out to us directly in case of a customer support case, please visit us at https://www.stokke.com/DEU/de-de/contact-usSee more
