I cannot express how terrible this housing association is. I have sent three emails to the complaints department and have yet to receive any response. They show no concern for their tenants at all. I am now reaching out to a legal professional. EDIT: It would be wise for them to get in touch with me, as I am serious about involving legal assistance.
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Stonewater is one of the largest social housing providers in the UK. We offer homes for social and affordable rent, shared ownership, supported living, and retirement living.