I visited the store on December 31, 2025, at a location in the Bronx. I had three cases of glass bottles and other groceries, totaling $186.00. I requested assistance from the service desk, but they provided no help. When I approached the manager near the exit, she informed me that no one was available to assist with my items. I was parked right in front near the pickup area and had to ask a stranger for help. As a senior citizen with a disability and limited walking ability, this was quite frustrating. It was my first time shopping at this location, and I've never encountered a store that refused to assist. I usually tip workers who help me.
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