I've had 2 smart meters at this address since 2019 and have never received properly read metered bill for gas. Every bill has been estimated. The excuse I got for the first one was the meter doesn't link to my provider and with the second meter installation the same but this time the provider says it's because they have the incorrect details for the meter. This to me is so unprofessional for 2 reasons. 1 the company that installed the new meter never sent the details to the provider. 2 The provider knew that had been fitted and did not chase up those details required. I live alone and work full time and don't have a gas cooker. It's only central heating which is never on in the summer or during the day while I'm at work. Yet for some reason I get bills of over £100 per month and have done for a long time. When I had a mechanical prepayment meter in 2019 it use to cost no more than £15 per month to £60 in the winter and then I did have a gas cooker as well. It's so strange how I also has a smart meter for my electricity and that has always worked. Plus the bill have always been in line with price rises and inflation. Smart meters for gas are a disgrace and in my opinion you should by law be able to switch back. I think it impede our human rights to be forced to keep a smart meter system that is obviously useless.
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