Review Time
I've had 2 smart meters at this address since 2019 and have never received properly read metered bill for gas. Every bill has been estimated. The excuse I got for the first one was the meter doesn't link to my provider and with the second meter installation the same but this time the provider says it's because they have the incorrect details for the meter. This to me is so unprofessional for 2 reasons. 1 the company that installed the new meter never sent the details to the provider. 2 The provider knew that had been fitted and did not chase up those details required. I live alone and work full time and don't have a gas cooker. It's only central heating which is never on in the summer or during the day while I'm at work. Yet for some reason I get bills of over £100 per month and have done for a long time. When I had a mechanical prepayment meter in 2019 it use to cost no more than £15 per month to £60 in the winter and then I did have a gas cooker as well. It's so strange how I also has a smart meter for my electricity and that has always worked. Plus the bill have always been in line with price rises and inflation. Smart meters for gas are a disgrace and in my opinion you should by law be able to switch back. I think it impede our human rights to be forced to keep a smart meter system that is obviously useless.
Well I had one installed a year ago really tried to stay away as had seen previous reviews from US years ago. The monitor didn’t work since installation and where my bills were low they increased significantly especially when I’m only home 2 weeks in the month. SHOCKINGLY DECEIVING. I think the monitor has to be quite close to the meter bit to work and it’s not always possible in some buildings. You can’t get your money back once bills come and there is no way us as customers can check, only by what we previously paid.It’s a big con, tried to go but they wouldn’t allow me to I wouldn’t recommend it at all systems better. You cannot trust those metres.
Right, I don’t have one personally bc I can’t buy one (I’m 14) BUT on Spotify I keep getting the ad and I’m only giving 2 stars bc I used to like the ad at first but now it’s pissing me off fr. I can’t even get premium on Spotify (I don’t have money). Yall prob be thinking it’s pretty stupid to write a review abt this but imagine every 20-30 minutes you get the same ad twice and it’s like “whether you’re on your sofa, or with your little cherups, or at the shops after they’ve just closed, or if you’re tucked up warm in bed and it’s raining cats and chicos” like no 😭 it’s been on so many times I’ve started quoting it in school.Please stop 😭😭😭
i would give it zero stars if i could. have had one for about three years..it has not worked once.not once..gave up after a year and just unplugged it. not fit for purpose and they could not fix it...going by all the other reviews,what is the point of them?
The smart meter is the worst thing I did. My can see that the bill went up. It consuming electricity even when it's not in use. I made complaint to British gas they haven't done anything about it and they want me to apply for a smart meters as well for gas , but I didn't want to go for it.
We have had a smart metre for over 2 years and it still does not work. After endless communication with octopus and a lot off different engineers.who just keep changing the meter. Now blaming poor signal. This is provided to Octopus by DCC(Data Collection Company who were set up by the government). I asked Octopus to contact DCC as DCC will not entertain enquiries by the public. I was told that Octopus can not do this. I find this strange as DCC are in fact sub-contractors for Octopus. I was offered £100 by Octopus as a means of resolving the issue. This has now been increased to £150 or for me to take it to the ombudsman. Issues with meters that are unable to send readings mean “added value” tariffs are not available ie cheaper off-peak charging for electric vehicles
What a joke, that stupid, ridiculous ott advert campaign should tell you what you need to know! That there's something off about it and that it's really for the large companies and government for data and marketing purposes like many digital and tracked tech nowadays. Serves them not YOU. As for the system, had it installed against my instinct to keep it how it should have been. Over the past months, nothing more than malfunctions (that we had to report with long delays) the interface has not worked for some time and is in continuous reset mode! Also, it will not accept automatic payments, so we have crawl (that's right) under the stairs into that tiny area right on the bottom of the floor just to see the tiny lcd display, (has to be at a certain angle to see it right) it's like a torture lesson in stretching and trying to squeeze by things to get to it. As we now have enter a lonnnnnng pin code to update our electric that's on pay as you go mode. Just easier before with a key system. Had other issues as well. It's a waste of time, don't bother with it.
IT Doesn’t work . Will cost you a day of work and pay. I’ve asked 12 people who have a smarty and 8 don’t work properly. And Energy companies only want to fit them and not return to repair them. It’s a complete wast of time and money and cost more energy then its ever going to save. There are cases where it can reduce your cost , YES BECAUSE YOUR USEING TO MUCH.
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