I decided to try this facility based on a friend's recommendation. Due to my work hours, I booked a unit online at a specific location, which advertised a unit for $6.24 a week. Upon payment, I received an email stating the actual price was $12.47 a week, along with additional fees that totaled $75.63. I was shocked and called them immediately to cancel the unit. The representative was unhelpful and continued to explain the fees despite my requests for a refund. After disconnecting the call, she called back, still yelling, making it impossible to communicate my card details for the refund. The admin fee seems unjustified as no service was provided. This feels more like a cash grab than a legitimate business practice.
Claim your business profile now and gain access to all features and respond to customer reviews.
