Do not ever rent from Storage Post if you want good service and value your stuff. They only want your money and are quick to throw you under the bus with total disregard to your situation when you can't pay. They are also quick to auction off your stuff like myself who owed barely two months rent and show absolutely no understanding or compromise if you are undergoing a financial crises. They auctioned off my stuff despite me being a good loyal customer of seven years only giving me the same day notice by text and refusing to halt the auction when I pleaded for more time. I lost among other personal effects, my tax files, credit card files, job application files and other files with me and my family's personal information, family photo albums, household items etc and despite numerous pleas to have the files returned before the winner of the auction showed up, the Storage Post staff REFUSED.The Fordham Rd, Bronx, NY location which I rented was always dirty with garbage and dead mice when I made my regular visits and there was no heat working in the winter or AC in the summer making it unbearable to stay for long periods of time.I wrote the CEO a letter of complaint about my stuff being auctioned without proper notice and about his rude and nasty staff who refused to halt the auction, the letter was sent by certified mail and the ungrateful CEO ignored it and didn't have the common decency to reply.Storage Post only cares about getting customers payment. They treat customers like garbage and are quick to auction or throw out their stuff without giving them at least a one month extension to put their arrears back in order. They would not even ask the winner of my auction to return my personal files which Storage Post photographed in my auction listing or for them to contact me so I can have back or pay for a few mementos handed down from family generations which would mean the world to me.I can only hope the Attorney General's in the states that they do business in can investigate them thoroughly as well as the many customers they have wronged in the past would file a class action lawsuit against them soon.
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Storage Post provides modern, convenient and secure self storage facilities to discerning customers in neighborhoods across the United States. We’re committed to constantly improving our facilities, developing the best locations in the nation, and offering unparalleled customer service.
