I have rented 2 20 foot storage units at Storage Post in Pelham Manor for going on 2 years. I am only still there because I am in the process of buying a new home. A WORD OF WARNING TO THOSE CONSIDERING TO RENT THERE: DON'T!!!!1. When you pay for temperature controlled, that is what you expect to get. Not so at this location (and I expect all Storage Post locations). It is very hot in summer & VERY COLD in the winter. I went there last winter for 2 days in a row with a helper to organize so I could find things. It was so cold, we could see our breath in the air. We BOTH got sick with respiratory infections & mine went into pneumonia & I did not recover until spring. I went there today (12/13/24) to get some things out. The on-site manager was so cold, he had his coat on. There was no heat at all and it was in the '30's today.2. They have just raised rents again, to add insult to injury and current tenants are leaving.3. They only have on-site staff from 2pm - 6pm. The bathrooms are locked & the only ones are on the 1st floor. So if you must go to the bathroom, (AND IF IT IS BETWEEN 2PM & 6PM) THEN YOU MUST CLOSE UP YOUR STORAGE ROOM & GO DOWN TO FL 1 TO GET A KEY FROM THE MANAGER.4. In an effort to control costs, they keep the hallway lighting very low. It is spooky & depressing to go there, not to mention the fact that it is very difficult to see items in one's unit.5. As with all other storage places, they give you a sale price to get you to rent there and then raise the rent while counting on the fact that it is just too much trouble to move.I HAVE ITEMS IN OTHER STORAGE FACILITIES AND THIS PLACE IS BY FAR THE WORST, SECOND ONLY TO PUBLIC STORAGE IN PELHAM MANOR WHICH IS COLD DARK AND MICE INFESTED.As long as people keep renting from these places, they will keep on taking advantage of their tenants. Please boycott Storage Post in Pelham Manor and ANY STORAGE FACILITY THAT TREATS TENANTS LIKE THIS. I am putting a 1 star rating only because I am forced to in order to have my review accepted.
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Storage Post provides modern, convenient and secure self storage facilities to discerning customers in neighborhoods across the United States. We’re committed to constantly improving our facilities, developing the best locations in the nation, and offering unparalleled customer service.
