The shoes are excellent. I ordered two pairs of child footwear from them a few years ago, and there were no problems. This time I ordered the same models but a couple of sizes larger as my child had grown, obviously. The shoes arrived in a timely fashion (albeit in beat up packages), but it turns out that one of the pairs was size 26 instead of 29 as I had ordered.
I opened a support ticket on their website, expecting that this situation would get resolved promptly. Time went on and there was no response. I opened another ticket, for which the result was no different. I tried to get assistance via paypal, but sadly I had waited too long for FeelMax customer support. So, I had to buy other boots for my child this winter. At least I was able gift the FeelMax ones away.
A huge pity, because as I said the shoes themselves are excellent, especially for children with wider feet.
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The natural movement your body craves and the protection your feet need. The healthy #barefoot #shoes for kids and adults. #healthyfeet https://t.co/wveIJrGSjg