Extremely disappointed with ordering with Manchester United’s official website. They sent me the wrong hat, a cheaper version and and also when it arrived it was completely out of shape. I paid 70 and some dollars for this including the shipping. I asked for a refund so I could buy the right hat, at first they offered a 10% discount saying it was the right hat then 15 then 20% It took almost a month of me sending pictures and proving they sent me a cheaper hat than the one I ordered. They finally agreed for a refund I sent the hat back and they gave me 24$. I understand not paying back the shipping so not getting the full 70$ but the hat was 55$ plus tax and even if they made me pay 20$ shipping 24$ is still not what I was owed! Never ordering from them again.
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The United Store is the official online shop for Manchester United Football Club. It offers a wide range of club merchandise, including kits, apparel, accessories, and gifts for fans of all ages.
