I ordered an item on December 2, 2025, and tracking shows it was received by Royal Mail on December 3, 2025. Now it's December 23, 2025, and tracking still indicates it's with Royal Mail. I've contacted customer service multiple times through an automated service without speaking to anyone. I was told to be patient while they investigate. I have now requested a refund since the item won't arrive in time for Christmas. I await a response with little hope! Terrible customer service; I won't order from them again.
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The United Store is the official online shop for Manchester United Football Club. It offers a wide range of club merchandise, including kits, apparel, accessories, and gifts for fans of all ages.
