Absolutely shocking service. I’ve ordered 3 items for my son, only one has arrived. I’ve contacted the store via the portal and keep being asked to fill in a pdf. Can’t access this on my mobile and I have no access to a printer. I’ve explained what is missing no refund or replacement sent. I am unable to speak to an actual person and have to wait for 48 hours between emails to get a response. Currently £30 out of pocket with an unhappy 8 year old. Worse customer service I have come across in a long time.
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The United Store is the official online shop for Manchester United Football Club. It offers a wide range of club merchandise, including kits, apparel, accessories, and gifts for fans of all ages.
