This company is a complete scam. I ordered a personalized notebook for £140, which arrived unpersonalized. After navigating a complicated return process within 14 days, costing me an additional £30, I still haven't received a refund. I've spent £170 in total. They do not respond to emails and fail to call back as promised. It's a distressing experience, especially since the notebook was meant to be a special gift. I hope they do the right thing and refund my money.
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