The TV was never delivered. After 22 days of waiting, I reached out to the company multiple times, but nothing progressed. I had to contact various courier services as I was transferred around. After all this effort, still no TV, so I called to discuss possible compensation. When I spoke to the customer resolution team, they informed me that no compensation would be offered for the time and calls I had made. Most businesses would provide at least a small gesture, like a discount on future purchases. The head of the resolutions team claimed there was no one above him who could assist, which seems highly unlikely. I am very frustrated with the entire situation. Given the current status of my order and the absence of compensation, I would advise: AVOID THIS STORE.
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The official e-commerce website for Sony, Sony Style offers VAIO, BRAVIA, Blu-ray Disc, Walkman, Reader Digital Book, Cyber-shot and Handycam along with services and support to consumer and professional markets.
