store.taylorswift.com

1.7
1.7 Based on 15 reviews

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Josephine L.
I ordered a pullover back in…

I ordered a pullover back in 16.12.2023.I waited till 14.01.2024 to get is shipped. Well, sorta....Got a tracking number, and for the past 11 days only the label was created, not shipment at all.Customer service don't answer your e-mails, I've been told I have to wait 1 more week. WAITING FOR WHAT? I've waited enought. Thank God I payed with PayPal, so I filed a chargeback, because I didnt received any answer to my refund request. Taylor is a superstar, but how people with online businesses can work like that???

1
Date of experience: Jan 24, 2024

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