Review Time
I ordered the Opalite vinyl it says it will arrive March 6th but I think that it won't come in until March 13th which is 2 weeks so... I'll update Y'all if it comes at all so bye!...
Returned an item 22 days ago, have had to chase them several times as still no refund despite their policy stating 7 days to get to the warehouse (arrived 01/12) and days to process the return. Having to raise a charge back through my bank now as this company is terrible.
Customer service has recently gotten even worse if possible. People do not answer emails. They have robots Auto responding that don't help. Sometimes you never get help with items or they will never respond. I still need help with missing items and I am very frustrated.
My daughter bought a Lover cardigan, the money was deducted and the cardigan was never received. When we contact customer service UK they say it is customer service USA that has the order. That customer service just doesn't respond. Report it as fraud to the bank now.
Ordered an in stock sweatshirt for my daughter early December for Christmas. Shipping estimate had it arriving a full week before Christmas. Days before I ended up scrambling to get a different gift. The item finally arrived after Christmas. When reaching out to support I was told they were unable to offer me anything. What they meant was unwilling. They tried to blame the carrier but it was in fact the processing time that took forever. They then blamed me for not paying extra for expedited shipping. Why would I pay extra when they estimated arrival was in time? I will NOT be doing business with them again and you shouldn't also. Don't let businesses get away with this kind of thing. they need to DO BETTER!!
Ordered a snowglobe for my daughter. It came broken and there is no option for replacement with UMG. UMG is the worst company I have ever dealt with. You would think Taylor Swift would step in and try to fix the ongoing merch issues but she doesn’t care either because she is getting money either way.
I ordered a pullover back in 16.12.2023.I waited till 14.01.2024 to get is shipped. Well, sorta....Got a tracking number, and for the past 11 days only the label was created, not shipment at all.Customer service don't answer your e-mails, I've been told I have to wait 1 more week. WAITING FOR WHAT? I've waited enought. Thank God I payed with PayPal, so I filed a chargeback, because I didnt received any answer to my refund request. Taylor is a superstar, but how people with online businesses can work like that???
Claim your business profile now and gain access to all features and respond to customer reviews.
adornmonde.com
lavishcapellicollection.co.uk
suibstantial.com
carhartt-wip.com
birthpoolinabox.co.uk
marks.com
mountainwarehouse.com
etq-amsterdam.com
fields.ie
dylanoaks.com