Update*** I’d like to update my review of this company as I think it’s only fair to honor good service and a positive review is as important as a negative one. The company supported my return and organized a shipping service to come pick it up from home. While communication could be improved, it was a positive experience in the end and things went smoothly. Thank you. Sadly I agree with the reviews regarding the horrible customer service this company provides. The dimensions of the item were not listed anywhere online and the only picture provided is very deceiving. The item arrived much smaller than expected. The item is packed up and ready to be returned but communication is impossible. I’m assuming I’ll get a reply from here faster than I’ll get one for the return. Thinking of just selling the item secondhand and losing a few euros. Save yourself the trouble and avoid.
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Cecotec Innovaciones S.L. fabrica y comercializa aplicaciones para el hogar.
