I have bought a few things directly from Cecotec. One arrived with missing parts, but still worked so I kept it. Another was a refurbished coffee machine that came with the water container completely cracked. I had to send it back and instead chose a new one. After 8-10 months of low usage I realised the portafilter (which I assumed was catering grade stainless steel) started to rust. I raised a support query with Cecotec. They replied to me nearly two months later to say I could purchase I replacement portafilter but the part was only covered under a manufacturing defect warranty for 6 months. So beware - the parts rust very quickly and apparently that's fine!
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Cecotec Innovaciones S.L. fabrica y comercializa aplicaciones para el hogar.
