Really terrible customer service. Bought an ice machine on Jan 2024. It became defective before one year. I called and they requested to "fix it". I had to ship it and they took 2+ months to return another one that was not new, even though they claim was new (they had even discontinued the model). Anyways, now the "new" machine is broken again and I called them. They claim I have to do the entire process again. I asked to speak to a supervisor and was told it was impossible to speak to a supervisor and that I could take it or leave it. Horrible service!!!!!!!*********************************************2025-09-22 update:I don´t understand why you bothered to tell me to contact your company via email when they answered the same thing as above.
Claim your business profile now and gain access to all features and respond to customer reviews.
Cecotec Innovaciones S.L. fabrica y comercializa aplicaciones para el hogar.
