I bought a Conga 11090 robot vacuum cleaner. It worked well for 3 months, but when the covering of the central brush broke, Cecotec ignored me. I have called, mailed and whatsapp in German and Spanish to get them to send me a 12 euro part. They have categorically refused to do anything more than 'send a message to the relevant department'. The most infuriating part: the proposed to send me the part I needed, I accepted and then they just ghosted me despite repeated attempts to contact them.
Claim your business profile now and gain access to all features and respond to customer reviews.
Cecotec Innovaciones S.L. fabrica y comercializa aplicaciones para el hogar.
