I ordered and paid 54.90 euros on the 3rd June 2024 for a Power Black Titanium 2500MAX PerfectMix and was given a delivery date of 12th June 2024, the transport company was SEUR. The delivery company did not deliver, no phone call or any messages as to the reason for non-delivery. Next day I found out that my item had been returned to CECOTEC. I did not receive any acknowledgment from CECOTEC as to why there was no delivery and since than I have sent messages by WhatsApp and evertime I get to communicate with someone I get told that .someone from another department will contact me. I am still waiting and I have asked for a full refund and also I have asked for a "Hojas de Recalamaciones" but still no response. With tbis kind of experience I would not recommend anyone to purchase ant CECOTEC products.
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Cecotec Innovaciones S.L. fabrica y comercializa aplicaciones para el hogar.
