I'm really confused reading the reviews of the other people. I can't say I share the same experience, quite the contrary. I have purchased 7 portable air conditioners and has been really happy with them. Past month one of them stopped cooling, I logged into their website and used their support page which was really easy to use, I chose my product, described my problem and I received a mail confirming they received it and that they'll either come pick up the product or that I dropped it off. I chose to get it picked up, I packaged it and about a week after a guy comes to pick it up. They were mailing me every time something was done in the process so I had control of what was going on. They couldnt unfortunately repair my product so they replaced it with a newer, better and more expensive version instead. I didn't need to call them once, everything was settled digitally and it was within 30 days that I reported my product until I got a new one replaced free of charged.Super happy with the product, the service and their modern concept with automation.
Claim your business profile now and gain access to all features and respond to customer reviews.
Cecotec Innovaciones S.L. fabrica y comercializa aplicaciones para el hogar.
