Disastrous. I bought everything through their official website, for greater convenience. Refrigerator, washing machine, microwave, pans, mixer, iron, etc... They sent it to me in 6 different shipments, having to request three free days to receive the merchandise. The washing machine hit. Some packages through SEUR, being at home all day just to receive the merchandise, the delivery man indicated on 3 different occasions that he was not at home. Now I am processing returns for everything. And another ordeal, in one day 3 different carriers called me at different times. When they brought me the new washing machine, they didn't want to take the damaged one, because someone else would come another day to pick it up. I'm still waiting. In the age of digital and intelligence, they demonstrate that there is very little of that. I don't give fewer stars because it doesn't stop.Nefasto. Compré todo por su web oficial, para una mayor comodidad. Nevera lavadora, microondas, sartenes, batidora, plancha, etc... Me lo enviaron en 6 envíos diferentes teniendo que pedir tres días libres para recibir la mercancía. La lavadora golpeada. Algunos paquetes mediante SEUR, estando todo el día en casa justo para recibir la mercancía, el repartidor por 3 veces distintas indicó que no estaba en casa. Ahora estoy tramitando las devoluciones de todo. Y otro calvario, en un día me han llamado 3 transportistas distintos a distintas horas. Cuando me trajeron la lavadora nueva, no se quisieron llevar la golpeada, que vendría otra persona otro día a buscarla. Aún sigo esperando. En la era de lo digital e inteligencia, ellos demuestran, que de eso bien poco. No pongo menos estrellas por que no deja.
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Cecotec Innovaciones S.L. fabrica y comercializa aplicaciones para el hogar.