This company is working with a delivery service that is known to be extremely awful and it is a real gamble if your package even arrives. Cecotec is aware of this and do not change anything. You cannot cancel your product until your product arrives by the delivery company. They should be upfront with what company they are using for their delivery because if that would have been known I wouldn't have bought anything with them. Meanwhile I am still waiting to get a refund
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Cecotec Innovaciones S.L. fabrica y comercializa aplicaciones para el hogar.
