this is couldn't be serious, their customer support is just a joke. They sent me a wrong item, because the real time wasn't available. this is such a low level of competence and respectful cooperation. So cecotec is failing with a shipping and then with an adequate support. it's about one month passed since I received my order, and there is no solution at all. upd; this is a total disgrace, after you write to this email, you get a super general excuse na another one redirection, it looks they never read it. the quantity of red flags is overwhelming. I genuinely think such companies shouldn't exist in the market. I never buy anything from this funny project again
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Cecotec Innovaciones S.L. fabrica y comercializa aplicaciones para el hogar.