Here we are again, because it seems like there is no other way to get their attention. A full two weeks after my first complaint about a horribly noisy (again, newly bought) elliptical machine, nobody has contacted me for a fix. I tried their complaint form, tried their whatsapp, got hit twice with the 'someone will contact you to arrange an appointment with a technician' and have been waiting ever since, meanwhile there's a useless elliptical taking up space in my apartment. I don't know what's worse about this company, the nonexistent customer service after purchase, or the ridiculous poduct itself.
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Cecotec Innovaciones S.L. fabrica y comercializa aplicaciones para el hogar.
