Very unprofessional company. Too hard to find contact details, the website is awful and possibly the worst customer service I have ever had to deal with. I fear if I have to use my warranty because I have no faith in this company. Do not buy these products. In response. Your contact email does not say you have one for Spain, I had to deal with the Italian side according to your website(this was just a random assumption I had to make myself). As far as this goes I would find an email the simplest/least time consuming way to deal with your company. I'm hindsight I couldn't imagine speaking in person to someone who can't do their job. So email is best.You sold me this product and then cancelled it without telling me.I had to email you to find out you are not sending my the product I paid for. You never contacted me.In addition I was silly enough to buy the upgraded version directly from your website again after the failed first purchase. It was missing accessories and now I am dealing with people who are telling me to send them a number I already sent them because they didn't understand they needed the model number. Please respond again so I can continue to explain my difficulties with this very poor company.I'm still the fool to attempt to purchase 2 times with this company, so please take my advice and don't follow in my errors.
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Cecotec Innovaciones S.L. fabrica y comercializa aplicaciones para el hogar.
