I requested a tube replacement (process 03493095 ) three months ago. After a month, they gave me a process number and assured me it would take 30-45 days. After over two months and dozens of messages, they finally responded, saying they had two addresses but were ready to send it. I provided the correct address, and two days later, I received an email informing me that the tube is out of stock. So here we are, three months later, with zero progress.
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Cecotec Innovaciones S.L. fabrica y comercializa aplicaciones para el hogar.
