Terrible, I returned an air cooler ,3500 model in peak summer it failed to function. Following two weeks of calls daily to have them collect the useless item they did and I am now almost a month without a refund still. What is the issue??? I call daily , they make excuses, refuse to pass me to an advisor nor provide me with their name or reference. They then tell me the refund was done but I have bank statements that prove otherwise. I requested a copy of the refund and two weeks later I'm still waiting ...appalling service . Liars. No more than stealing it amounts to. Disgraceful
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Cecotec Innovaciones S.L. fabrica y comercializa aplicaciones para el hogar.
