If I could give 0 stars I would. This is an absolute joke. bought an air fryer off Amazon and it just STOPPED working exactly after a month, so I couldn't return it on Amazon. Now, I've been trying to contact Cecotec to get a replacement for months as it is still under warranty, but their customer service is a JOKE, and no one seems to care. I understand things break, but bad customer service is unacceptable. DO NOT BUY THEIR AIRFRYERS.*UPDATE* Following the reply to this email I was able to get ahold of Cecotec and they are sending me a new air fryer. I appreciate the customer service and wish it hadn't gotten this far in order to resolve an issue.
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Cecotec Innovaciones S.L. fabrica y comercializa aplicaciones para el hogar.
