I ordered a washing machine in Spain 11 days ago. The manufacturer is only 90 minutes drive from my property so I thought I was doing well supporting a local company. Shipping was advertised as 24-72 hours and it was dispatched within this time, however this is where it all fell apart. It has been sitting with the courier for 9 days, I was contacted a few days ago for an arranged delivery of yesterday. No machine has arrived, the transport company is not responding to my email and it is virtually impossible to get information from Cecotec.They have taken my money and I still have no washing machine.
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Cecotec Innovaciones S.L. fabrica y comercializa aplicaciones para el hogar.