Listen to those that have given one starBought a mop and vac robot a year ago... now the one of the base charging post springs has gone bad so unit can't base... I've tried 3 times to contact support for only to spend 45 minute describing the problem, giving my address, them saying they will follow up, then nothing... now when I open a case they don't even respond... maybe they're out of business.BUY YOUR UNIT FROM SOMEONE REPUTABLE!!! Sorry but now I've learned why you should go with big brands from big box stores.
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Cecotec Innovaciones S.L. fabrica y comercializa aplicaciones para el hogar.