I just received a package from them and opened it (very carefully). I noticed that there was a scratch on the top of the microwave. I then checked the box and saw a deep scratch all the way along the top, where someone has opened it with a knife. So someone has opened this package, damaged the product, and I presume that Cecotec have just repackaged it and sent it on to me...Also, I cannot complain about this to anyone because if I receive an error message when I try to log the incident on the Cecotec account.Edit: Changing to 4 stars as Cecotec sent a replacement product. Although communication is very poor
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Cecotec Innovaciones S.L. fabrica y comercializa aplicaciones para el hogar.
