I placed an order for a coffee machine on December 2nd, and to this day, the order status remains at 'Verifying stock'. Initially, the website indicated that the product was available and provided an estimated delivery time of 4–5 days. However, after a week of attempting to reach out via emails and phone calls, I finally managed to speak to someone who informed me that my item was actually out of stock and that processing my order would only occur after January 9th. Additionally, I observed that the price prior to Black Friday was €148. On Black Friday, a 7% discount was applied, lowering the price to €139 (when I made the purchase). Subsequently, the price rose to €169! It seems the website continues to misrepresent stock availability and delivery timelines. If you're hoping to secure a holiday gift ahead of time, be prepared for a lack of communication and no apologies.
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Cecotec Innovaciones S.L. fabrica y comercializa aplicaciones para el hogar.
