As winter comes to an end, I have been pursuing the company for two months to repair a heater. They arranged for a courier to pick it up, but provided the wrong address; instead of my actual house number, they shared a non-existent one. I urge everyone to avoid purchasing from this company, as they seem to focus on sales and neglect any after-sales service. Repairs won't happen; you'll find yourself sending countless emails and making calls, only to be left chasing the courier company. With winter ending and their warranty expiring in 12 months, I'm left feeling that my only option will be to dispose of the product, as I doubt the company will offer any support. Extremely disappointing service from such a brand.
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Cecotec Innovaciones S.L. fabrica y comercializa aplicaciones para el hogar.
