storemygoods.in

Unreliable, Careless and dodgy

If there was an option for zero stars, Store My Goods would deserve that and then some.This company managed to mess up the only responsibility they have: coordinating pickup and delivery. I was given three different delivery dates, each contradicting the previous one. They kept shifting timelines without warning, leaving me to keep entire days free for nothing. And if they anticipate an unpleasant conversation? They simply ghost you.My agents, Sunder and Harpreet, were a disaster in terms of communication. They don’t seem to speak clearly with each other, let alone with customers. Before payment, they’ll call you nonstop. After payment, good luck getting them to respond.They didn’t even share my number with the delivery guy, he literally waited one hour outside because no one bothered to coordinate.But hey, they’ll proudly flaunt “Shark Tank” as if that magically excuses incompetence.The packaging was okay, but my microwave came back with a dent. Here’s where it gets even shadier. Randomly, in the middle of the day, I get an email from Sunder stating:“As per our conversation, you denied the risk coverage.”What conversation? No such discussion ever happened. When I called him, he casually said, “Sir, don’t worry, it’s just a standard mail.”Except on the phone earlier, he had assured me that my goods were covered. And suddenly now, after the damage shows up, I receive a mail implying I denied risk coverage? Looks like someone dropped the microwave and needed a way out. That email was his escape route.I’ll take responsibility for being foolish enough not to demand written proof at the start. But when your own salesperson lies, misleads, and manipulates the situation, how exactly is a customer supposed to trust your company?Store My Goods is unreliable, careless, and dodgy in its communication. I would not recommend them to anyone who values their time, their belongings, or basic honesty.

Date of experience: Dec 03, 2025