I liked eBay, I have been shopping from their web store since 2010, but probably this will be the END!!I will share two cases why NOT EbaY anymore.1. The seller wasn't able to provide the services that I paid for, so he said that he will refund the money to me. I waited few day but nothing, so I decided to contact eBay support. I try first with item not received but I came to a wall saying " This item is not covered with money back guarantee" contact the seller. I tried so many different ways to contact eBay support buy I wasn't able to. It comes to Money LOST. I did manage to get my money back through my Bank (commonwealth Au), I report the transaction and that I have not received the service that I had payed for.2. I bought laptop battery with 5 years warranty, as it was on the ad. I wasn't expecting 5 years, 1 year should have been enough. So I got the battery and few days down the road the battery started to give up. First I try to contact the seller but he wasn't replying any of my messages. I decided to contact Ebay support. Their response was " Sorry but the warranty you need to sort out with the seller, we cant help you". Doesn't matter that the seller did not reply. I confront the support person saying "Does this means that Ebay is protecting scammers, they can write what ever they want so they can sell more and you have not any control over your sellers ?" The support person got worried, he talked with his manager and the issued me a voucher for the amount I paid. I hope someone can find this useful.
Claim your business profile now and gain access to all features and respond to customer reviews.
