I am only giving 1 star because I am not able to post with out doing so.. if I could I would rate 0 STARS 0/10.Terrible experience terrible customer service. Loyal customer who only uses petco grooming service and buys all dog food, toys, treats etc at the South nashua location. Scheduled an appointment 4 WEEKS AGO called to confirm appointment 30 minutes before appointment. When we get there we are told they cannot take our dog due to expired paperwork which would be fine if THEY HAD TOLD US BEFORE WE GOT THERE! They offer no solution other than rescheduling 4 weeks from now which is unacceptable. We have an infant at home and due to the current state of the world with covid 19 ut is difficult to get out of the house.WE WILL NOT BE RETURNING I DO NOT RECCOMEND SPENDING ANOTHER DOLLAR AT THIS LOACTION I WILL BE TELLING ALL OF MY NEIGHBORS AT TWIN PONDS to take their business ELSEWHERE this location does not value loyal customers. Especially during a time where money is tight and people are doing their best to social distance and stay safe I would expect better from a company that is willing to take money but not willing to accept responsibility for their mistakes.
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Supplies for dogs, cats, birds, fish, reptiles, and small animals, full and self-serve grooming, photography, and veterinary services. Includes store locator, job opportunities, and online ordering.
