I loved their products but their customer service is terrible. I’ve tried so many times to cancel my subscription and had no reply - have even messaged through Facebook. Now I keep getting emails that my card payment isn’t going through - which isn’t exactly a bad thing as I didn’t want purchases to go through anyway - but the emails keep making me worry that I’m suddenly going to get a payment coming out for products I don’t want. Their team is impossible to get hold of and it’s a real shame because their products are lovely. Sorry Stories and Ink, I really wanted to write a nice review
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