The service and after-sales support have been appalling. After countless complaints, I was only shuffled between the billing and technical departments. Even after lodging my complaint, they resolved my issue without actually coming to check, falsely claiming it was fixed while the problem persisted. The service is utterly disappointing, and it's frustrating to receive only 2 or 3 Mbps regardless of the package purchased. Please avoid this provider; I'm extremely let down. I have switched to another service that I highly recommend.
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